From receipt to reimbursement — end to end

A complete walkthrough of how VolunteerPay works for every person in the process.

01
Coordinator

Set up your organisation

Download the app, create your organisation profile, set expense categories and any spend limits. Takes under 10 minutes.

02
Coordinator

Invite your volunteers

Send each volunteer an invite link by text or email. They tap it, download the app, and they're ready to claim.

03
Volunteer

Snap the receipt immediately

Right after spending, the volunteer opens the app, photographs the receipt, selects the category, and submits. Under 60 seconds.

04
Coordinator

Review and approve

The coordinator receives a push notification. They review the receipt photo, approve or query, and the volunteer is notified instantly.

05
Finance team

Export and pay

Generate a payment list at any time — weekly, monthly, or on demand. Export to PDF or Excel. Mark claims as paid with proof attached.

06
Everyone

Full audit trail, always

Every action is logged with a timestamp. Trustees, auditors, and regulators can see exactly what was claimed, when, and by whom.

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