Last updated: April 2026
VolunteerPay is a product of Christian360 Ltd. We are the data controller for personal data collected through this website and the VolunteerPay mobile application. Contact: [email protected]
We collect: (a) information you provide when registering or joining the waitlist (name, email, organisation, country, role); (b) expense claim data submitted through the app (amounts, categories, receipts, descriptions); (c) device and usage data collected automatically (IP address, browser type, pages visited, time spent).
We use your data to: operate and improve the VolunteerPay service; process and manage expense claims; send product updates and launch notifications (with your consent); comply with legal obligations including financial record-keeping requirements.
We process your data under the following legal bases: contract performance (to provide the service you signed up for); legitimate interests (to improve the product and prevent fraud); consent (for marketing communications, which you can withdraw at any time); legal obligation (for financial and audit records).
We retain your account data for as long as your account is active. Expense claim records are retained for 7 years to comply with financial record-keeping requirements. You may request deletion of your account at any time, subject to our legal retention obligations.
Under UK GDPR and applicable data protection law, you have the right to: access your personal data; correct inaccurate data; request deletion (right to erasure); restrict or object to processing; data portability; withdraw consent at any time. To exercise these rights, contact [email protected].
VolunteerPay operates globally. Where we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK ICO.
We do not sell your personal data. We share data only with service providers necessary to operate the platform (cloud hosting, analytics, email delivery) under strict data processing agreements.
We use essential cookies to operate the site and analytics cookies to understand usage. See our Cookie Policy for full details.
We may update this policy from time to time. We will notify registered users of material changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at [email protected]